SECO provides various elevator services to the owner of elevator equipment installed in a building. Building owners that possess elevators usually contract with a Provider to inform them and address as needed any upgrades or safety concerns. Once SECO has been contracted to perform work for the owner, we are then recognized as the Provider and as an “Agent” to the customer.
As the Agent to the customer, it becomes the Provider’s responsibility to inform the owner, in writing of any and all requirements, both short and long term of the elevator system. This is known as Duty to Warn.
Watch the video from the Elevator / Escalator Safety Foundation